Privacy Policy
YOUR PERSONAL INFORMATION
“Personal information” is information we hold which is identifiable as being about you.
We respect your right to privacy and are committed to safeguarding the privacy of our customers and website visitors.
COLLECTION OF PERSONAL INFORMATION
We will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.
This may include basic information such as your name, phone number, address and email address, to enable us to send information, provide updates and process your product or service order.
We may collect additional information at other times, including but not limited to, when you provide financial or credit card information, when you provide information about your personal or business affairs, or communicate with us.
HOW YOUR INFORMATION WILL BE COLLECTED
We collect personal information from you in a variety of ways, including when you enter your information through the website, such as when registering an account, making an online order, subscribing to our email list, filling in an online form, or booking in for an appointment.
USE OF YOUR PERSONAL INFORMATION
We may use personal information collected from you to provide you with information, updates and our services.
We may also make you aware of new and additional products and opportunities available to you.
We may contact you by a variety of measures including, but not limited to phone, email, mail or text.
DISCLOSURE OF YOUR PERSONAL INFORMATION
We may need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
Otherwise we will not disclose your personal information in any form. Your personal details and email address will never be sold, traded, given away, disclosed to other users unless requested or allowed by you, or generally disclosed for any reason whatsoever.
STORAGE OF YOUR PERSONAL INFORMATION
We take great care to store your personal information in such a way as to protect such information from unauthorised access. We make every effort to ensure your personal information is not lost, misused, stolen, disclosed or abused by anyone.
At no time will your credit card details be retained on our servers. All online payments are processed via secure servers.
WEBSITE
Cookies
We may from time to time, use cookies on our website. Cookies are very mall files which a website uses to identify you when you come back to the site and to store details about your use of the site.
Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website.
Our website may from time to time, use cookies to remember and process the items in your shopping cart, understand and save your preferences for future visits, to recognize you as a registered user and to help provide a better website visitor experience.
Google Analytics
We use Google Analytics, a web analytics service provided by Google Inc. (Google). Google Analytics uses cookies to help analyse how users use the website. Google Analytics anonymously tracks how visitors interact with this website, including where they came from, what they did and whether they completed any transactions.
The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of compiling reports on Website activity and providing other services relating to Website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
ACCESS TO YOUR PERSONAL INFORMATION
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at info@theilluminatedsoul.com.au.